We believe protecting your personal data is our responsibility. Read Khello Bangladesh's Privacy Policy to understand how your information is collected, used, and kept safe.
Khello Bangladesh treats your privacy as its highest priority.
All your data is protected with 256-bit SSL encryption. Khello Bangladesh applies bank-grade security measures to ensure maximum protection of your data both in transit and at rest.
Khello Bangladesh never sells your personal information. Only the minimum necessary data is shared with third parties strictly for service delivery purposes, and always under binding agreements.
You can request to view, correct, or delete your stored information at any time. Khello Bangladesh ensures you have full control over your personal data.
Your data is stored on secured servers. Regular security audits and continuous monitoring help us identify and address potential risks before they become issues.
We are clear about what data is used for and why. There are no hidden agendas. Khello Bangladesh operates with complete transparency.
You can opt out of promotional emails or SMS at any time. Your preferences always come first.
Khello Bangladesh (hereinafter referred to as "we", "the platform", or "Khello Bangladesh") is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We place the highest importance on our members' privacy and believe that every individual's data belongs to them.
This Privacy Policy explains what information Khello Bangladesh collects, how it is used, who it is shared with, and what rights you have over your data. This policy applies to our website, mobile app, and all digital services.
By using Khello Bangladesh, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform. We review and update this policy regularly as needed.
Khello Bangladesh collects different types of information at various stages. A detailed breakdown is provided below:
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At Registration |
| Contact Information | Mobile number, email address, physical address | Registration & KYC |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing Time |
| Gaming Activity | Betting history, wins and losses | Platform Usage |
| Technical Information | IP address, device information, browser | Automatically |
| Communication Records | Chat logs, email correspondence | Support Hours |
Khello Bangladesh only collects data that is necessary to provide our services. No unnecessary or excessive information is gathered. We follow a strict data minimization principle.
Khello Bangladesh uses the information it collects for the purposes listed below. Each purpose is clearly stated so you have full visibility:
Khello Bangladesh does not use your data for any purpose beyond what is stated above. If we ever need to use it for a new purpose, you will be informed in advance.
Khello Bangladesh never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:
Every third-party partner is required to comply with Khello Bangladesh's privacy standards. They receive only the data necessary for their specific function — nothing more.
Khello Bangladesh uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device. The types of cookies we use include:
You can manage or delete cookies through your browser or device settings. However, disabling essential cookies may affect certain platform features. Khello Bangladesh uses this information to personalize your browsing experience.
Khello Bangladesh uses industry-leading security measures to protect your information. Our technical and organizational safeguards include:
In the event of a data breach or security incident, Khello Bangladesh will notify the relevant authorities and affected members in a timely manner, as required by law.
As a member of Khello Bangladesh, you have the following rights regarding your personal information:
To exercise any of these rights, email us at support@khellobangladesh.net. We will respond within 30 business days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.
Khello Bangladesh does not retain data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period ends, your data is securely deleted or anonymized so that no individual can be identified.
Khello Bangladesh strictly does not collect data from or grant platform access to anyone under the age of 18.
Age verification is carried out at registration. If we find that an account was created by a minor, it will be suspended immediately and all associated data will be deleted.
If a parent or guardian suspects their child is using Khello Bangladesh, please contact us immediately at support@khellobangladesh.net. We will take prompt action.
Khello Bangladesh may update this Privacy Policy from time to time. Reasons for changes may include new legal requirements, the introduction of new services, or improvements to our security practices.
For significant changes, we will:
Continued use of Khello Bangladesh after any changes constitutes your acceptance of the updated policy. The "Last Updated" date at the top of the page will always reflect the most recent revision.
For any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us:
We take your privacy complaints very seriously. Every complaint is thoroughly reviewed and a written response is provided within 30 business days. If you are not satisfied with our response, you have the right to escalate the matter to the relevant regulatory authority.