Khello Bangladesh Responsible Gaming — Keep the Fun, Keep the Control

Responsible play means gaming or betting in a way where you remain fully in control — of your time, your money, and your emotions. Khello Bangladesh believes gaming is a form of entertainment, just like going to the cinema or eating out.

Responsible gaming doesn't mean playing less — it means playing with intention. You decide in advance how much time and money you're willing to spend, and you stick to those limits.

Responsible gaming at Khello Bangladesh rests on three core pillars:

• Awareness: Staying fully aware of how much you're playing and how much you're spending.
• Control: Setting limits before you start playing and sticking to them — even when you are winning.
• Balance: Keeping gaming as a small part of your life — without letting it harm your family, work, or health.

Responsible gaming isn't just about you — it's about your family and loved ones too. When gaming stays in check, it remains an enjoyable experience for everyone.

Problems often creep up gradually — which is why recognizing the early signs matters. If any of the following apply to you, it may be time to use our responsible gaming tools:

If you notice even one of these signs in yourself, don't ignore it. Use Khello Bangladesh's protection tools or reach out to our support team.

Answer the following questions honestly. This is a simple awareness check — not a diagnosis. It is the first step toward understanding yourself better.

Khello Bangladesh gives you several effective tools to stay in control of your gaming experience. You can activate any of them at any time from your account settings:

To use these tools, log in to your account and go to "My Settings" → "Responsible Gaming". Our support team is always available to help with any concerns.

Sometimes we can't see the problem ourselves — but the people closest to us can. Family and friends play a vital role in supporting responsible gaming.

If someone you care about is struggling:

• Approach the conversation with empathy, not accusations.
• Point to specific examples — "You were up until 3am playing three nights last week."
• Focus on solutions, not blame.
• Encourage them to reach out to the Khello Bangladesh support team.
• Seek professional advice if needed.

Advice for Parents:

• Enable parental controls on your home computer or phone.
• Stay aware of your child's online activities.
• Have open conversations about the risks of online gaming.
• If you have any doubts, contact us at support@khellobangladesh.net.

Sound money management is a key part of responsible gaming. Before you play on Khello Bangladesh, make sure you follow these guidelines:

• Set aside an entertainment budget: At the start of each month, decide how much you are willing to spend on entertainment — that is your gaming budget. Never use money set aside for rent, food, or education.
• Be prepared to lose: Think of every BDT you put into gaming as already spent. A win is a bonus; a loss is part of the deal.
• No credit or borrowing: Never gamble with borrowed money or on a credit card. This is a firm rule.
• Resist the urge after a win: Wanting more after a big win is natural — but that's exactly when things get most dangerous. Stick to your plan.
• Separate Wallet: Consider keeping a separate bKash or Nagad account for gaming — it makes spending much easier to track.

Remember: responsible money management is not just good practice for gaming — it applies to every area of life. Your financial wellbeing is directly connected to your mental wellbeing.

Asking for help is not a sign of weakness — it takes courage. If you feel gaming is having a negative impact on your life, do not wait to seek support:

To set up Self-Exclusion or a cooling-off period on Khello Bangladesh, email support@khellobangladesh.net or let us know via live chat. We'll help you — with compassion and without judgment.